Measuring the Impact of Patient Engagement: Building Evaluation Frameworks that Drive Continuous Improvement

• Assessing the impact of patient engagement across both external patient initiatives and internal stakeholder engagement 
• Navigating operational, compliance, and organisational challenges when collecting meaningful feedback and outcomes data
• Leveraging benchmarking and evaluation insights to strengthen future patient engagement strategies and demonstrate organisational value 
• Key lessons learned from implementing evaluation processes and governance structures within a large organisation

Speakers:

Xenia von Maltzan

Associate Director, Patient Engagement & Health Alliances

MSD Deutschland