Kersten Sharrock
Global Head of Integrated Patient Services Sanofi
Kersten Sharrock leads Sanofi’s Integrated Patient Engagement as part of the Global Corporate Affairs Team. With 25+ years in healthcare, including significant experience within patient advocacy, Kersten joined Sanofi in 2012, previously overseeing Neurology Public Affairs and Patient Engagement Strategy for Specialty Care.
Driven by the belief that patient voices must be respected and included “in every room, across the world,” Kersten is accountable for an enterprise-wide framework to transform Sanofi from patient centricity to true patient integration, ensuring the patient perspective influences all aspects of healthcare delivery and innovation.
Seminars
As more life sciences organisations formalise their patient engagement commitments, the real challenge lies in turning high-level intentions into structured, measurable action. This interactive session, led by PFMD, combines hands-on exercises with insights from a global review of industry charters to help you build an engagement framework grounded in accountability and real-world impact.
You’ll work through diverse scenarios – across indications, modalities, and company scales- to design an adaptable, multi-metric model you can bring back to your team.
Key Takeaways:
- Identify fit-for-purpose metrics that reflect your organisation’s priorities and the needs of diverse patient communities
- Learn how industry leaders are embedding metrics into patient engagement charters to track progress and drive meaningful change
- Explore PFMD’s cross-sector efforts to standardise measurement and design frameworks that evolve with your organisation
- Develop a stakeholder-aligned strategy for communicating value, accountability, and success
- Leave with a practical, scalable template to support consistent measurement and improvement across the product lifecycle
By the end, you’ll have a flexible, actionable framework to bring back to your team – helping to standardise measurement and clearly demonstrate the impact of patient engagement across your projects.
